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Privacy Notice

PRIVACY NOTICE

Effective January 1, 2004

Privacy Notice Table of Contents:

Our Commitment to Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be collected.

The Information We Collect:
This notice applies to all information collected or submitted on the Five-Star Mortgage Services website. On some pages, you can make requests, apply for credit, and apply for employment. The types of personal information collected on these pages are:

Name
Email Address
Social Security Number
Assets/Liabilities

Address
Phone Number
Date of Birth
Income/Employment History

How We Use Information:
We use the information you provide about yourself when applying for credit only to complete your credit request. We do not share this information with outside parties except to the extent necessary to complete the request. Examples of other parties with whom we may share information are:

Credit Bureaus
Lending Institutions
Electronic Underwriting Sites

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website. For example, we may determine that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.

How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by contacting our office. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please contact us at 800-236-6643, Ext. 107, or send an email to tvandenelzen@5starms.com

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